Dynalife Pro Shop
Professional Fitness Products
Professional Fitness Products
This page contains information which may be useful for Dynalife Pro Shop customers. A list of topics appears below. If you need any additional assistance, please contact us at shop@leighcrews.com.
Shortcut links
Questions, Comments & Suggestions
How to Order
Product Selection Help
Shipping Information
Phone & Mail Orders
Return Policy
Workshop Registration Policy
Security Policy
Credit Card Verification
Privacy Policy
Products on Backorder
Warranty
Sales Tax
Disclaimer
Questions, Comments & Suggestions
If you have any questions, comments or suggestions, please feel free to contact us at shop@leighcrews.com. We'd love to hear from you.Contact Us
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If you have any questions about the status of your order after you've placed it, or any problem once you have received it, please email us at shop@leighcrews.com. We can usually answer your questions by return email. We do not have a toll-free number, but you may contact us by telephone if you wish. Our telephone number is 295-7833, the area code is 706.
How To Order Online
For step-by-step, illustrated shopping tutorial, click on this link.Near each of the items in our collection, you'll see an 'Add To Cart' button.
To make a selection, just enter the quantity of items and click the 'add' button. The item(s) will then be added to your virtual shopping basket. To view the contents of your shopping cart, review totals, add or remove items, click on the 'View Basket' link at the top of bottom of each page.
When you've finished selecting products, click on the 'Checkout' link. You will be transferred to a secured server where you will be required to enter your billing, shipping and payment information. Following completion of your order, you will receive an automated order confirmation via email. On all credit card orders, the order confirmation will also serve as your invoice. Print a copy for your records.
Please note that if you do not provide an email address at checkout, you will not receive a confirmation email.
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Product Selection Help
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Click Here to view charts to help you select the proper tubing, stability ball or flat band products for your workouts.
Shipping Information
Please use the following chart to calculate shipping charges.
-- Standard Shipping is via UPS Ground or US Postal Service --
Allow 5-10 business days after processing for delivery
Please Note: We do NOT ship on weekends or holidays.2-3 Business Days after processing
No P.O.Boxes, please.
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Phone and Mail Orders
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Due to the volume of orders and potential credit card liability issues, we are currently unable to process phone orders. To place your order by mail download our PDF MAIL ORDER FORM .
Return Policy
If you are not completely satisfied with your order, you may return the unused items (excluding CDs, DVDs, videos, audios and printed materials such as manuals, flash cards, charts, etc.) within 30 days from the date of transaction for a full refund (excluding shipping charges and any applicable restocking fees). Please email for a return authorization number and instructions. A copy of the Return Authorization must accompany all returns. We reserve the right to not accept returns that are in poor condition, do not have a return authorization number, or are not returned within 15 days of return authorization.
Workshop Registration Policy
Late Day: Each workshop has a posted Late Day. This is the final day for early registration and/or refunds. Registration fees will not be charged to your credit card prior to the Late Day.Notification in Writing: For any requirement of "notification in writing" email will be acceptable providing it originates from the same address as the original registration and provided you reference your unique Transaction Reference Number. Send email to shop@leighcrews.com.
Group Rates: Group Rates may be offered for 5 or more paid registrations from the same group or company if received on or before the Late Day.
Cancellation: If we cancel a scheduled workshop for which you have registered, you will not be charged. We will attempt to notify you by phone or email in the event of a cancellation. You may cancel your registration by "notification in writing" prior to the Late Day and receive a full refund. No refund will be made if you cancel your registration after the Late Day.
Session Changes: Session changes may be requested by "notification in writing" prior to the workshop or "in person" at the workshop and will be accomodated on a "space available" basis. Your registration fee will be adjusted accordingly.
No Show: If you do not show up for a workshop for which you have registered you will not receive a refund.
Registration Transfer: You may request by "notification in writing" that your paid registration be transferred to another person. Any request received prior to the Late Day will be accomodated. Requests received after the Late Day will be accomodated whenever possible.
All refunds will be credited within 60 days of the scheduled workshop date.
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Security Policy
Dynalife values your business and is committed to doing everything possible to make our online ordering process 100% secure.The Dynalife Pro Shop supports SSL (Secure Sockets Layer) encryption when transmitting your account information. SSL is the industry standard security protocol Dynalife uses to communicate with your secure browser (such as Netscape and Internet Explorer). The section of the site that is secured is the checkout area. Our entire check-out/purchase process is conducted in a secure environment.
You will know that you are in a secure section of the site when the "key" in the lower left corner of your browser window turns solid blue (for some older version browsers) or the "padlock" appears in the lower right corner of your browser window . Both symbols will indicate that the encryption process is active. "Encryption" means that the information you are giving us (like your credit card number) is sent to our server in a way that is extremely difficult to be decoded. In the nearly impossible event that your credit card number is stolen, you are only liable for up to $50 of losses from credit card theft--just as if your credit card were physically stolen from you.
"Cookies"
"Cookies" are small pieces of data stored by your browser on your computer's hard drive. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies but you will not be able to create a shopping basket or checkout and purchase products in our online store. Dynalife uses cookies to make your shopping experience at our website better, to let you navigate quickly, and to keep track of items when you shop online. We don't use cookies on our website to store your account information; this information is protected on the site's secure server (see Security Policy).
If you are still unsure of giving your credit card over the Internet, please feel free to mail your order to us.TOP
Credit Card Verification
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To guard against fraudulent online transactions credit card issuers have developed a system of card verification. Click Here for details.
Privacy Policy
At Dynalife, Inc. , we are committed to protecting your privacy. The following statement describes the information gathering and usage practices of the Dynalife Pro Shop.1. Dynalife will not share, rent or sell your personal information to any non-affiliated organization or company without your consent. However, we may disclose your personal information under limited circumstances if we conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Dynalife, Inc., its customers or the public.
2. When you register, place an order or provide your personal information to us for any other business purpose, we may collect your name, address, email address, phone number and credit card information. We may also request additional information. We use this information to process your requests and to communicate with you about your orders. From time to time, we may use your name and contact information to notify you of changes to the web site, new releases, special offers and events we think you'll find valuable. If you do not wish to receive this information via email, please send a blank email to noemail@leighcrews.com from the address you would like removed.
3. All of the customer data we collect is stored on a secured server to protect against unauthorized access.
4. Dynalife will track visits to the pages and links on our websites so we can make decisions about the design and usage of the website. While we may choose to share aggregate information on consumer behavior to third parties, none of these statistics contain personally identifying information.
5. Our websites use cookies to identify our registered members when they return to the site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to provide special features such as storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but most allow you to prevent that by making a change to the browser options. Even without a cookie, you can still use most of the features in our store, but you will be unable to place items in your shopping cart or purchase them.
6. By using our website, you consent to the policies described in this privacy statement, as well as our Terms of Use. The provisions of this policy are subject to change. Dynalife will post changes to this privacy policy on this page.
Products on Back Order
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Click Here for the latest update on backordered merchandise.
Warranty
Dynalife, Inc. provides no warranty in lieu of or in addition to any which may be provided by the original manufacturers of products presented in our shop.TOPSPRI®Products Limited 90-day warranty
SPRI® warrants that the products sold by it are free from manufacturing defects for a period of 90 days from the invoice date (SPRI® Flat Band products are excluded from this warranty). Should your product show signs of defective workmanship or material prior to the expiration of the 90 day warranty, you should email to receive an exchange authorization number and instructions. This warranty is limited to the replacement of the product by SPRI®, and all transportation, shipping and return costs shall be at your expense. This warranty does not extend to any defect or problem caused by the negligence or acts of you or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or ordinary wear and tear. SPRI® WILL NOT BE RESPONSIBLE OR LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, including but not limited to use of any product, loss of time, inconvenience, or other incidental or consequential damages with respect to persons, business or property, whether as a result of breach of warranty, negligence or otherwise. SPRI® PRODUCTS LIABILITY SHALL BE LIMITED SOLELY TO THE REPLACEMENT OF THE GOODS NOT MEETING THE QUALITY AND SPECIFICATIONS WARRANTED. NO OTHER WARRANTY, EXPRESSED OR IMPLIED, SHALL APPLY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITINESS FOR A PARTICULAR PURPOSE, AND ANY SUCH IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED. IN THE EVENT APPLICABLE LAW PREVENTS THE DISCLAIMER OF ANY IMPLIED WARRANTIES, THEN SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF EXPRESSED WARRANTIES ABOVE.Any warranties noted above do not apply to SPRI® Flat Band products, and SPRI® DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, including IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sales Tax
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Dynalife, Inc. is required by law to collect applicable sales tax on purchases sent to the State of Georgia. Purchase sent to all other locations are Tax Free.
Disclaimer
During the time our online shop operates, cost and/or availability of items sometimes changes, often without notice. Therefore, prices and products may change without notice, or may not be consistent with the copy or pictures which appear on our shop's product pages. While every effort is made to keep information current and assure accuracy, Dynalife, Inc. disclaims responsibility for errors or omissions in the web store. THIS SITE, THE INFORMATION, MATERIALS, AND OPERATION OF THE SITE ARE PROVIDED WITHOUT ANY REPRESENTATION OF WARRANTY, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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